Case:  Petrie’s Electronics Qs

------------------------------------------------- CASE: PETRIES ELECTRONICS Determining Systems Requirements Although the guest trueness fall in at Petries Electronics had gone slowly at first, the preceding(a) few weeks had been fast paced and busy, Jim Watanabe, the project manager, thought to himself. He had played out much of his time planning and conducting interviews with key stakeholders inside the company. He had also worked with the marketing group to put together some(prenominal) focus groups made up of loyal nodes, to get somewhat ideas about what they would value in a customer subjection program. Jim had also spent some time studying customer loyalty programs at other big retail frame and those in other industries as well, such as the airlines, inhabit for their extensive customer loyalty programs. As project manager, he had also supervised the efforts of his squad members. Together, they had collected a undischarged deal of data. Jim had just fin ished creating a high-level contraction of the information into a table he could send to his group members (PE Table 5-1). ------------------------------------------------- PE TABLE 5-1: Requirements and Constraints for Petries Customer Loyalty rove Requirements *   impressive customer incentivesSystem should be able to effectively gunstock customer activity and convert to rewards and other incentives *   lucky for customers to handlingInterface should be intuitive for customer aim *   proved performanceSystem as proposed should have been utilize successfully by other clients *  Easy to implement capital punishment should non require outside consultants or extraordinary skills on the parcel of our staff or require specialized hardware *   ascendibleSystem should be easily expandable as the turn of participating customers grows *  Vendor supportVendor should have turn up track record of reliable support and infrastructure in place to provi de it| Constraints *  Cost to buyLicen! ses for one twelvemonth should be under $500,000 *  Cost to...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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